Bentley Voice Studio Policies
The studio’s policies encourage professionalism and allow us to focus on the music.
Lessons must be cancelled at least 24 hours in advance or the appointment must be paid for. This includes cancellations due to illness.
Payment is expected at the time of the lesson. Accepted methods of payment are Paypal, cash, check, or credit card. A $15 fee will be charged for late payments and a $35 fee for returned checks.
It is the client’s responsibility to arrive on time for their lesson. Missed time due to lateness will not be made up, and the lesson will end at the scheduled time.
Please ring the doorbell no more than 5 minutes before your scheduled appointment time. I am often working with other clients and every minute counts.
For clients under age 18, a parent or guardian must be present during each lesson.